Understand the customer

• Organisation

• Business drivers

• Culture

Establish your Status

• Analyse the strength of customer relationships

• Assess your company’s contribution

• Identify opportunities

Establish High Level Contacts

• How to get the attention of senior people

• What to talk about when you get a hearing

• How to become a strategic business partner or trusted advisor

Use Planning and Preparation

• Understand the lessons of customer history

• Identify future opportunities

• Prepare your position in advance

Expand into different departments or divisions

• Develop the right relationships

• Unseat competitors

Introduction  Arrangements and Fees  Participant Feedback  Small Groups

Contact Us
Tel 44 (0)118 933 1357
Siena Court, The Broadway, 
Maidenhead, UK, SL6 1NJ
info@salessense.co.uk

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