Course content overview
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Influence according to Aristotle
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The modern
science of persuasion
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Creating powerful first impressions
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Developing rapport
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Allowing
for personality
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Advanced questioning skills
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How to listen for thoughts
Influence according to Aristotle
- Ethos - establish credibility
- Pathos - emotional need
- Logos -
logic and sense
The modern science of persuasion
- The power of obligation
- The need for speed
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The authority short cut
- The
peer short cut
- The bond of friendship
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Scarcity pressure
- Living up
to self image
Creating a powerful first impression
- The First Impressions Hurdle
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How we judge and are judged
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Taking control
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Developing Rapport
- Why people like one another
- How to allow for thinking style
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Projecting empathy
- Achieving synchronisation
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Asking without asking
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Letting people speak
Allowing for Personality
- When you have the wrong map
- Allowing for your own personality
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How to recognise differences
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How personality effects decisions
Advanced Questioning Skills
- Using questions to persuade
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Different questioning strategies
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Having a definite purpose
- Preparation
better questions
How to listen for thoughts
- Why people don't listen
- How to have people listen
- Habits of
attentive listening
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How to tune into thoughts
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How to see thoughts
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Arrangements
Length - One day
Class size - Up to twelve
Learning - Lecture, discussion,
exercises, practice, role-play and self assessment.
Ten days before the
course, participants gain access to the pre-course preparation guide and course
materials.
Persuasive Interpersonal Communication is fun,
challenging, and effective in helping people develop greater ability to
support and agreement from others. We guarantee an enjoyable day that leaves
participants with a new confidence in their interpersonal skills and ability
to communicate effectively. |
Outcomes
After completing this course participants
will: Have a good understanding of persuasion
Be able to create good first impressions
Understand how to develop rapport
Understand their own personality style
Know how to adapt for other personality styles
Have improved questioning skills
Understand how to listen effectively
Understand how to listen for thoughts
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Fees
Fees range from
£335 (£393.63 inc. VAT) for
open course places, down to £209 (245.58
inc. VAT) per person for
in-house training, depending on numbers.
Course
materials together with unlimited coaching is available for £105
(£123.38 inc. VAT) per person
Options for small groups
and individuals
Training Course Includes:
Needs assessment, preparation guide, course materials, planning tools, progress
assessment, online resources, ongoing performance tips, and career long support.
In-House Training Advantages:
Programme customisation, choice of venue and timing, and follow up options.
In-house training details and benefits
For large numbers we offer a
licensing and certification option to
enable self delivery.
To find out more, please use the response form above. Alternatively you can telephone +44 (0)118 933 1357 or send email to
info@salessense.co.uk |
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