Comprehensive Reliable Online Assessment of Customer Service Skills

Rate customer service skills against thirty statements and ten aspects of customer service competence.

Use the assessment to identify strengths and weaknesses, opportunities and vulnerabilities.

Enhance and leverage strengths and eliminate or account for weaknesses. Improve customer service habits and practices to increase customer satisfaction, repeat business, and overall performance.

• Add to cart - £9.95 plus applicable VAT.
• Try it - like it - keep it (life time access)
• If it's not for you - cancel for a full refund

Assessment Applications Include:

• Customer Service Skills Assessment
• Development Plan Guidance
• Training Needs Analysis
• Recruitment and Selection
• Career Development

Purchase includes:

• Customer Skills Assessment
• Represented Results
• Unlimited Single Person Use
• Career Long Support

Guarantee

We unconditionally guarantee the quality and effectiveness of our services. In addition, we warrant that application of the principles, methods, and practices presented in our materials will lead to a gain in value equivalent to at least five times the fees. Should you decide that our services have not met this guarantee, we will refund your fees promptly and courteously.

Note: Quoted fees exclude VAT chargeable in the UK and EU. Terms of Site Use and Terms of Supply apply.

If you are looking for a way to assess customer service skills assessment, our online assessment provides a flexible and reliable solution. Telephone +44 (0)118 933 1357 to discuss your needs or talk through the options. Send email to custserv@salessense.co.uk for a prompt reply or use the contact form here.