Identify strengths and weaknesses, opportunities and vulnerabilities through coach validation.

In a 90 minute telephone interview, a SalesSense coach asks a series of structured questions using an assessment validation tool. This structured assessment provides an objective and independent evaluation of the participants skills and habits. The coach's assessment scores and comments are supplied together with the self assessment feedback and development recommendations report.

Purchase includes:

• Customer Skills Self-Assessment
• Ninety minute telephone interview
• Validation scores prepared by the coach
• Written feedback prepared by the coach
• Development Recommendations Report

Assessment Applications Include:

• Customer Service Skills Assessment
• Staff Appraisals
• Guidance for Individual Development
• Training Needs Analysis
• Recruitment and Selection

Guarantee

We unconditionally guarantee the quality and effectiveness of our services. In addition, we warrant that application of the principles, methods, and practices presented in our materials will lead to a gain in value equivalent to at least five times the fees. Should you decide that our services have not met this guarantee, we will refund your fees promptly and courteously.

Note: Quoted fees exclude VAT chargeable in the UK and EU. Terms of Site Use and Terms of Supply apply.