Independent objective corroboration of customer service skills across ten aspects of competence through interview assessment.
Identify strengths and weaknesses, opportunities and vulnerabilities through coach validation.
In a 90 minute telephone interview, a SalesSense coach asks a series of structured questions using an assessment validation tool. This structured assessment provides an objective and independent evaluation of the participants skills and habits. The coach's assessment scores and comments are supplied together with the self assessment feedback and development recommendations report.
- Add to cart - £395 plus applicable VAT.
- Eliminate the guesswork
Assessment Applications Include:
- Customer Service Skills Assessment
- Regular Staff Appraisals
- Development Guidance
- Training Needs Analysis
- Recruitment and Selection
- Career Development
- Customer Skills self-assessment
- Ninety minute telephone interview
- Validation scores prepared by the coach
- Written feedback prepared by the coach
- Development Recommendations
- Career Long Support
We unconditionally guarantee the quality and effectiveness of our services. In addition, we warrant that application of the principles, methods, and practices presented in our materials will lead to a gain in value equivalent to at least five times the fees. Should you decide that our services have not met this guarantee, we will refund your fees promptly and courteously.
If you need independent validation of customer service skills, our structured interview assessment service offers a reliable and flexible solution. Telephone +44 (0)118 933 1357 to discuss your needs or talk through the options. Send email to firstname.lastname@example.org for a prompt reply or use the contact form here.