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The great thing about being in sales is that we all have
an opportunity to raise our game, increase our success, and reap the
short-term rewards of our efforts. All we have to do to sell more is to work
a little harder or think a little smarter, or get a little luckier.
Alternatively, try a little magic.
Realising dreams requires little more than holding them in
mind. This is how a friend summarised the content of ‘The Secret’ – a DVD
purporting to show any of us the path to fulfilment. I watched a couple of
minutes of it online, by way of a sample. I couldn’t tolerate the hype and
quickly gave up. Nonetheless, if you want to change your experience of life
the message at the heart of ‘The Secret’ works like magic.
Boiled down, a magician’s art is that of transformation -
transforming one condition into another. All true sales people are in the
business of transformation. They help customers achieve a different outcome,
result, or experience. Here are some practical steps for working magic.
First, construct a mental video of the circumstances that
you want to change, as they are now. For instance, suppose you don’t have
enough potential sales in your pipeline to achieve the results that will
lead to the experience you aspire to. Create a video clip in your mind to
represent the reality of the situation. Focus on representing facts. Put
yourself in the picture. Make it a silent film in black and white or sepia.
This is harder than it sounds. It takes a lot of
concentration and creativity to construct a repeatable moving mental scene
that represents the facts of your current circumstances. It needn’t be any
longer than the time it takes to acknowledge reality through all of your
senses.
Next, create another clip that includes the experience
that you desire – fulfilment, achievement, family time, money, freedom, new
car, holiday, house, equipment, excitement, accolades etcetera. Include all
of the people who will benefit. The more who gain from your efforts, the
easier you will find it to get help. Make your movie specific, vivid and
colourful. Include sounds and attach feelings. Add distinct details.
Exaggerate colour, sound, smell, movement, and feelings.
Finally make a plan and transform the plan into another
mental video clip. Use all of the above to represent how you expect to get
from your current reality to the desired result. Insert this clip in between
the other two and play all three, every day. First, review the current
situation via the facts. Next, go through your plan, playing the video clip
in your minds eye. Finally, watch the result you want unfold. See it, hear
it, and feel the emotion you expect to feel when you experience the result.
Set a regular time to do this each day. Prepare yourself
by finding a comfortable seated position, away from distractions. Get into a
relaxed state before running your video. Go through all your major muscle
groups and deliberately relax them. When you feel relaxed, visualise a
tranquil scene – beach, garden, river – whatever place you find restful.
Count yourself down to achieve a deeper state of relaxation. Now play your
prepared mental video.
It takes a good deal of concentration, persistence, and
determination to create these programmes for the mind. It takes resolution,
repetition, and doggedness to make the review process a comfortable habit.
Grounded practical and realistic plans produce results faster than vague or
lofty aspirations because they are easier to believe.
Keep reviewing your visualisation of the plan. Update it
to incorporate any new ideas, as they occur to you.
Notice the things that advance the plan, including any
learning that you come by as a result of trying. Devise small rewards and
celebrations to acknowledge effort and mark progress. Follow this formula
until you achieve the outcome you want.
If you do this, you will keep the end in mind. You will be
much more likely to act on your plan. You will be much more likely to notice
and seize opportunities that make it easier for you to achieve the desired
result. You will be much more likely to think of ideas that will accelerate
your progress. You will be more likely to attract the support of others who
can help you in your quest. Amazing results bless those who keep the end in
mind and keep taking action to bring about the desired results.
It isn’t magic, it just seems like it.
If you manage a sales team, you may not feel very
comfortable instructing your people in the ways of magicians. Some may take
you seriously. Others may laugh behind your back and speculate on who will
fill your shoes when you are gone.
Instead, tell them about your vision, or at least a
sanitised corporate version of it. If you communicate the truth, the way,
and the destination, often and with passion, soon the people around you will
remember it. Next, they will begin to believe it. When they believe it, they
will act on it.
I make no claim to be the originator of this tried and
tested formula. It is based on very old and proven principles that have been
improved and repeated by hundreds if not thousands of very successful
people, over hundreds of years. Henry Ford said it – “If you think you
can do a thing or think you can't do a thing, you're right”.
Walter D. Wintle said it in his
most famous of poems that ends, “But sooner or later the man who wins is
the one who thinks he can”.
Article by Clive Miller
Questions and comments to
clive@salessense.co.uk
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