Performance Guarantee

Unconditional performance guarantee for delivery of SalesSense products and services.

Clive Miller

We unconditionally guarantee the quality and effectiveness of our services.

In addition, we warrant that application of the principles, methods, and practices presented in our materials will lead to a gain in value equivalent to at least five times the fees.

Should you decide that our services have not met this guarantee, we will refund your fees promptly and courteously.

Money back on its own is only reassurance of our confidence that the principles and practices we teach, lead to increased sales performance and business growth.

When considering the value of using third party services, feedback and research suggests that people at all levels have four similar concerns. They are:

  1. The investment will be worthwhile
  2. It will involve new learning
  3. It will motivate action and affect behaviour
  4. The experience will be enjoyable

These are the four factors we focus on in our design, delivery, and measurement. We measure perceptions and learning as part of our service.

Where we are involved in long term programmes, we gather evidence of behavioural change, sales performance improvement, and business growth.

Measuring return on investment in training or caching intervention is the aspect of measurement that is most challenging. The difficulties lie in isolating the variables. Visit this page for ideas and methods.

If you have questions about our performance guarantee please telephone +44 (0)1392 851500. Alternatively Send email to for a prompt reply or use the contact form here.