Most people who read this have the potential to at least double their telephone sales success! If you are just beginning in a telephone sales role then this course can help you out perform your peers and exceed wildest earning expectations.

If you are an experienced telephone sales person, you still have the potential to gain enormously from a little investment in yourself. If you are already outperforming your peers by a wide margin, then you know that the more you invest in developing your abilities, the more success you will enjoy.

The next several paragraphs explain why this course is guaranteed to help you succeed and how it will do so. If you want to skip this detail and look at a content summary, click here.

Guarantee

First let me assure you that if you take this course and after you have studied the material, don't believe that applying the principles advocated will increase your telephone sales success, then you are entitled to ask for your money back. If you ask for a refund we will promptly and courteously return your fees. You have nothing to lose. Buy now: Add to basket or read on to learn more.

Why this course will help you succeed

We have designed the course to be completed in bite sized chunks. It is a series of exercises and explanations that help you make the best ideas your own.

You can skip through and absorb the best ideas in your own way or your can learn by doing as many of the 100 plus exercises, as makes sense to you.

Many downloads and tools help you apply your learning to your real world challenges. You can begin to benefit immediately and continue to expand your knowledge and understanding over many months.

You can study the material over a two day intensive session or learn with a colleague or group, following an agreed schedule. Working with others may help you set aside the time to invest in developing your skills. Otherwise, you can study the material on your own, at your own pace.

Each message can be absorbed in a few minutes and most of the exercises can be integrated with your normal work.

The material is based on the best practices of top telephone sales performers. When you understand exactly what they do that sets them apart and you have practised to acquire the same skills; When you have learnt their methods and techniques and put them into practice in your daily activities, you will enjoy similar levels of success.

Should you decide that the completing the course doesn't help you achieve outstanding sales performance, then we will gladly refund the fee. Buy now: Add to basket , or read on to learn how this course will help you succeed.

How this course will help you succeed

click here to skip forward and read the content summary or read the detail here.

The first section of the material, titled 'How to learn from this course' explains how the content is organised, offers some guidelines for establishing your study programme, presents the reasons for completing the exercises, and provides instructions for obtaining coaching support.

Confidence is a critical factor in telephone sales success. If you are at all concerned about your approach creating irritation or being rejected then you are less confident than you could be. The second and last sections, 'How to establish absolute confidence' and 'Momentum and Motivation' present a range of practical strategies to overcome any lingering reluctance and help you maximise your certainty of success. All obstacles fall and uncertainties evaporate when subjected to sufficient forethought, planning, and preparation.

Charm is an elusive quality. Some seem to have it in abundance and others harbour no hope of being considered charming. In reality, few if any can be charming all the time and even those who consider themselves devoid of charm, occasionally succeed in charming people. In 'How to develop irresistible charm' you will study the nature of charm and learn how to develop and make more use of your innate ability.

The next five modules deal with the specific challenges inherent in the process of calling people who don't know us and prefer not to be needlessly interrupted. Each module provides specific strategies and solutions for overcoming each challenge in the process:

Engaging the Gatekeeper
Receptionists, Secretaries, Personal Assistants, Administrators and voice mail

Breaking Preoccupation
The people who you need to speak with are always busy

Dealing with 'Fob Off' Objections
These are the excuses people use when they make a snap decision that they don't want to talk to you.

When they Engage
Preparing how to handle a 'yes' is at least as important as knowing how to turn around a 'no'.

Closing for the next step
One survey found that even when the customer gave out buying signals, fewer than one in five telephone sales people asked for the order.

At the end of the course you will find a fun questionnaire for testing your knowledge. You can skip straight to the questionnaire if you would lie to compare a before and after score, or just to test yourself.

The course includes dozens of useful tools and recorded examples so that you can listen to the ideas put into practice.

You will get more from this action learning course than you could from a two day classroom course. Many of the 100 real world exercises have an immediate, practical value in your day to day work. Take this course to expand your understanding, develop your skills, and increase your telephone sales success. For immediate access, buy now: Add to basket . Read on for the course content summary, customer comments, and free bonus items.
 

Course Content Summary
 

How to learn from this course

• Setting aside the time

• Doing the exercises

• Applying what you learn

• Using instructor support

How to establish absolute confidence

• Overcome cold call reluctance

• Link confidence and preparation

• Seven steps to success

How to develop irresistible charm

• Choose how you sound

• Develop rapport faster

• Speak their thoughts

• Use humour

Engaging the Gatekeeper

• Different types of gatekeeper

• Meet gatekeeper needs

• Prepare compelling messages

• Have voice mail work

Breaking Preoccupation

• Who you are

• Break preoccupation

Dealing with 'Fob Off' Objections

• Anticipate objections

• Test sincerity

• Effective turnarounds

When they Engage

• Second level preparation

• Third level preparation

Closing for the next step

• Timing

• Preparation

• Practise

Momentum and Motivation

• Mind management

• Know what to do

• Measurement and development

Time to complete: 10 to 20 hrs - Buy now: Add to basket

Customer feedback:

Just thought I'd drop you a line to say thanks for the training. I found it really helpful and am spending some time this afternoon preparing some strategies to help with the cold-calling. Thought you'd like to know that, though it wasn't specifically a cold call, more a warm one, I turned around an 'I'm too busy' rejection and secured an appointment this morning! Who says training never works?!

Stacy Woodman - Akibia

I wanted to drop you a line to say thank you for the course “Sell by Telephone”. I still have a way to go before I feel totally at ease with telesales, but I’m getting there. I have been working out my ratio’s and seeing the improvement since I first started. I’m starting to feel a lot more confident on the phone, I don’t always wait until the office is noisy or people have left, although sometimes I still do, but I feel like I’ve turned a corner and learnt so much.

Thanks again
Annie Hawkins - E-RM

Enjoyed the course and benefited from the time to reflect on issues and ideas that one might not normally do during everyday business activities.

N. Roddick

Excellent course. It gives me the absolute confidence that if I practice and apply what I have learnt, I could be into some very big business.

Alka Shah

I found the course very informative and helpful and will hopefully be able to approach prospective customers in a more confident manner and therefore try and speak to the decision maker to make an appointment rather than just trying to obtain their names and send them marketing literature. Clive gave some very useful tips on how to get around the excuses people use to try and get you off the phone without using the aggressive sales pitch.

Samantha Bowley

Just a quick note to say thank you again.
I had an in-depth conversation with an existing customer a little earlier.  Nothing major, just a ‘business in general’ kind of chat. I enjoyed recognising things during the conversation that I wouldn’t have consciously been aware of before the Sales Sense course. I felt like a businesswoman and not like a saleswoman. You can imagine how good I felt. AND…the conversation ended in 4 immediate purchase orders totalling 90K !

Dawn Powell
 

Three free bonus items if you order today:

Bonus No. 1
Negotiation by Frank Atkinson

Negotiation is part of life as well as selling. Study this 43.page e-book to hone your negotiation skills. Increase profits and customer satisfaction. Frank Atkinson founded The Sales Training Consultancy in 1989 and wrote this e-book to support training courses.

Bonus No. 2
Presentation Skills and Habits by Clive Miller

Banish anxiety, sway with your knowledge and understanding, captivate with your personality and vigour, hold attention with your enthusiasm and creativity, entertain with your humour and spirit, motivate with your sincerity and persuasiveness, end with resolution and certainty. Whether or not you expect to stand up and speak in front of others, this e-book will help you increase your interpersonal communication and persuasion skills.

Bonus No. 3
Creative Juice - a dozen lessons for creative dreamers
by Suzanne Falter-Barns

All the ideas you could ever use are waiting for you to think them. Everything begins with a thought. Read this powerful e-book and learn how to think like a genius. Let Suzanne inspire you.

Buy now: Add to basket
£58.95 (£69.27 inc VAT)

Includes tutor support

You will be assigned a course tutor to help with any questions. Your assigned tutor will respond promptly to email and arrange to speak with you on request.

Note from the author

Sell by Telephone reveals hundreds of communication and persuasion secrets that help in all aspects of selling and many other endeavours. Learning to sell by telephone empowers people to take control of their earnings, career, and personal standing. Early in my career I discovered a definition for madness that has inspired me repeatedly over the years. Madness is doing the same things and expecting to get different results.

Avoid the madness. Find a better way.

Clive Miller
 

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Tel 44 (0)118 933 1357
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Maidenhead, UK, SL6 1NJ
info@salessense.co.uk

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