Use a Motivating Team Away-Day to Upgrade Business and Customer Relationships

Relationships matter; whether they are with colleagues, clients, suppliers, partners or associates. This Away-Day provided by SalesSense associate Jim Wigg, combines the effectiveness of a light-hearted approach with a specific focus on providing people with insights as to how they can be better in tune with others.

Why people get engaged

Insights come thick and fast to the participants: into themselves, the team, clients, why things have gone wrong in the past and what they could do to improve communication immediately. They’ll see things from other people’s perspectives and not just according to the text book.

The day also challenges participants by asking them to put theory into practice in two ways:

• By meeting two real people to see if they can “read” them and come up with a strategy to build rapport
• By placing them in a scenario in which they are required to adapt the way they communicate with people who are different to them.

How team members will benefit

Directly, they will

• Gain insights into themselves and the interaction with people they work with
• Discover how to reduce the frustrations they may sometimes cause in others
• Know what to do with the frustrations arising from people they see as difficult
• Create closer bonds within a team

Indirectly, they will

• Refresh and strengthen relationship skills without patronising experienced people
• Get some new ideas on how to differentiate when pitching
• See how they can turn difficult clients into opportunities
• Improve their ability to resolve conflict and overcome resistance

To find out more, contact Jim Wigg directly or use the contact form here. For an immediate response, telephone +44 (0)118 933 1357. We will be pleased to speak and discuss your needs. Alternatively, send an email to info@salessense.co.uk for a prompt reply